Event Coordinator (Full-Time)

Event Coordinator (full-time)

One year contract with opportunity for renewal

Are you a motivated event coordinator with good customer service skills? Are you ready to put your event planning skills to the test in order to help generate income for a not-for-profit that serves the Indigenous population in Ottawa? If so, this opportunity is for you! 

Our beautiful and vibrant Centre has a state-of-the-art event rental hall offering rooms and catering options for meetings, workshops and conferences. 

Wabano is looking for a full-time Event Coordinator (37.5 hours per week) to help generate and organize space rentals and events at the Centre.

As an organization who works with the Indigenous community of Ottawa, it’s important that we provide opportunities to our community first, so First Nations, Inuit or Métis candidates will be given priority – please self-identify.

The Role

Some of the responsibilities of this position are:

1. Provide high-quality customer experience by supporting customers throughout their entire pre to post event experience, including (but not limited) to the following:

• • Manage incoming phone and email inquiries; prepare quotes and make the sale;
  • Determine purpose and scope of event with client and develop a client contract;
  • Determine, get approval and secure all needed human resources for the event;
  • Lead and take part in set up and take down of the event;
  • Have contingency plan in place and problem issues as they arise;
  • Ensure all client needs and requests continue to be met throughout the process;
  • Provide leadership and direction to all contractors, staff and volunteers during the events;
  • Ensure the client has a contact during the event;
  • Uphold all health and safety regulations;
  • Review event with client to receive feedback and close file;
  • Issue invoice to client and collect payment, and then provide all financial details to Wabano finance office to be reconciled;
  • Ensure payment of all contractors and additional staff;
  • Support the Events team in the design and implementation of internal events.

2. Sales and Promotion

• • Maintain current client relationships to create return business;
  • In partnership with events team, create and implement sales/marketing plan to recruit new clientele;
  • Maintain event management database in designated software;
  • Review and update PR kits and information;
  • Maintain website portal for event rentals;
  • Be a leader in ensuring that annual targets are met.

Qualifications

• • Post secondary degree in event planning or related field;
  • At least one year of industry experience event planning for large events (200+ people);
  • Superior customer service skills, including exceptional communication skills (written and verbal);
  • Ability to work flexible hours, including evenings and weekends;
  • Ability to work effectively on a team to put on a seamless event;
  • Computer proficiency using MS Office applications (Word, Excel, Outlook and PowerPoint); scheduling and billing software;
  • Experience in sales and marketing would be considered a strong asset;
  • Ability to work in a fast paced and work accurately under deadlines.
  • Must be able to take direction and adapt to changing priorities;
  • Knowledge of Indigenous culture and values;
  • Enthusiastic attitude with the ability to make a strong contribution to the company culture.

Why Work for Us

• Collaborative and Supportive Work Environment
• Comprehensive Group Health and Dental Insurance
• Employee Pension Plan (defined benefits) with matching contribution from Wabano
• Employee Assistance Program – the best in the world
• Four (4) weeks paid vacation time
• Ten (10) paid personal/sick days
• Access to cultural teachings and knowledge keepers
• Work with dynamic teams from various sectors

Application Details

Please submit your application to jobs@wabano.thedev.ca. Application materials include a cover letter and resume. This opportunity will remain open until filled, so tell us your story early!

Wabano is an inclusive and equitable organization, encouraging applications from qualified candidates, including persons with disabilities and members of visible minorities. The position is open to all qualified applicants, although preference will be given to candidates of Indigenous ancestry (please self-identify in your application).

Wabano is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity or interviewing, please advise if you require accommodation.

We thank all those who apply. Only those selected for further consideration will be contacted.

Don’t think this is the right job for you? Let us try and find you the right fit within Wabano.